The Curtain Store Reviews

The Curtain Store has an overall rating of 4.7 based on 20 reviews. Customer feedback on The Curtain Store is mixed: The Curtain Store reviewers highlight positive aspects like wide selection of curtains, good quality materials, competitive pricing, and excellent customer service, which strongly appeal to homeowners and renters looking for window treatments. However, The Curtain Store is often criticized for its long shipping times, limited customization options, occasional sizing issues, and website navigation challenges.

4.7/5.0

20 reviews

5 Stars

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4 Stars

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All The Curtain Store Reviews (20)
blueelephant219
February 22, 2023
"Quick shipping, material as promised"
Quick shipping, material as promised. Super pleased and will surely shop here again.
TerrenceBrown
February 22, 2023
"Duvet Cover is Awesome"
Really liked the duvet cover, it's of great quality. Quick shipping and solid communication.
LorraineSanders
February 21, 2023
"Quick delivery and excellent support"
Speedy shipping, straightforward emails, reliable delivery, and quality curtains. Stumbled upon this and definitely gonna use 'em again!
purplezebra839
February 14, 2023
"Lovely Material"
Gorgeous material, exactly what I needed. Ordering was a breeze and it arrived fast.
xindie04
February 13, 2023
"Came across this company online and made a choice…"
Came across this company online and made a choice to place an order since the reviews were positive and the fabric I needed for my curtains was a fantastic deal. The delivery showed up within the promised timeframe, and even though the box was a bit banged up upon arrival—something the delivery driver noted—the curtains were well safeguarded thanks to the careful packing. I was really impressed with the curtains; the attention to detail was top-notch, and they fit perfectly as I requested. The curtains are now up and exactly what I was looking for. I definitely recommend this company and will be returning for more shopping in the future.
RhondaAdams
February 07, 2023
"Quick shipping and awesome drapes"
Quick shipping and awesome drapes. Super pleased with what we got.
Aaron.Fuller
January 15, 2023
"Fast Shipping"
Awesome service! I got some fabric to whip up a blind. The price was pretty good, and the delivery fee was way less than what you usually see. Despite it being Christmas time, my order arrived in no time, and the fabric turned out to be top-notch.
purplekoala148
January 10, 2023
"Super happy with our purchase"
Super happy with our purchase, I got an old design duvet cover from Ted Baker that was hard to find elsewhere. I had a bit of concern about the website's legitimacy, but the item arrived quickly and is exactly what I hoped for, in flawless condition. I'm really impressed with how fast the product showed up, and I’d totally shop with this company again!
purplekoala946
January 05, 2023
"Custom Curtains"
The curtains I received are stunning. However, I was a bit surprised that after shelling out £800, I had to pay extra for installation. I actually spent less on an interior designer who helped me choose, create, and install the curtains.

That said, the final product is just what I envisioned.
tinyrabbit756
December 21, 2022
"Quick service from the company..."
Quick service from the company - took away one star since they opted for Parcelforce for delivery during their strike, which really slowed things down - they oughta have chosen different carriers.
Anabanana
December 18, 2022
"Unsatisfactory Samples"
I requested 5 samples, but only got 4 since the 5th one was out of stock. Since these samples are for curtains, they’re a bit too tiny to really gauge the fabric properly. It took a week for them to show up, but I reckon the Post Office strike might've caused the hold-up. Plus, the samples didn’t have any labels, so I had to hop back onto the website to figure out which was which.
bigladybug555
December 08, 2022
"Awesome support from the team"
I got great help with sizing when I needed it. The curtains are really well crafted, and if I ever decide to get custom curtains again, I’ll surely consider this company. Thanks a bunch!
ticklishtiger785
December 05, 2022
"A Compassionate Business"
I ordered two chairs wrapped in fabric designed by Emma Shipley. The ordering process was simple. Since I was buying online, I decided to call the store to chat with the person handling online sales about a few queries. Everyone was super polite, friendly, and professional. The delivery was done efficiently. There was an issue with one of the chairs, but after I sent some photos via email, they quickly agreed to send a replacement and pick up the faulty one, which is scheduled for a specific date in December.
ArronBryant
November 14, 2022
"Purchased a set of pre-made curtains..."
We picked up a set of pre-made curtains at the Blaydon shop and received top-notch service and guidance from Jackie and Shiela as we figured out how to get made-to-measure curtains for our bay windows. We’ve now scheduled a time for custom measurements, which won’t cost us anything after we finalize our curtain order. I’d definitely recommend this place!
RhondaCampbell
November 10, 2022
"Five cushion covers in a small package..."
A small package with five cushion covers was sent by Parcel Force to Northern Ireland, and they charged me £15. The real cost for a package this size is only £8.95, so I feel like I got hit hard on the shipping fees. Other than that, I'm really pleased with my purchase!

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